Customer Testimonials
The service was great! Customer service reps were knowledgeable and kind. I was glad to see the appointment went as smoothly as all my times under Ebersole ownership.
They’re friendly pretty easy to work with
Dropped in to have the oil changed and have a tire sensor replaced. Everyone was polite and efficient. Theresa has been there for a long time and she is very good with customers. In a short period of time, the car was ready.
I ordered a new GMC truck and sara was my sales person and she was great to work with
We had a great car buying experience at Bennett buick gmc of Lebanon. We worked with Sarah and she was super accommodating the entire time. My family went there knowing what we wanted and we left with just that!
Service was done in a very short time, and was advised of a future problem.
They are professional in their communications with customers, but, also, friendly and helpful. Will keep coming back!
They had great service!! They were very accommodating. They got me in when I didn't have an appointment.
It's starting to look better service was good
I appreciate the professionalism and great service. It’s a good feeling to know I can trust the mechanics.
Great service. All work covered by warranty. Advisor Maddy was very busy but took the time to review what was found & repaired.
Bennet was professional when dropping off my car for inspection. They offered me a bottle of water while I waited. They even walked outside to tell me my vehicle was ready for pickup. Excellent service.
Inspection and service was done in a very timely fashion. John gave me updates. Very satisfied
Sarah was great. Fifteen words is way way too many words for me to type
Fair prices and unique selection. Laid back and chill people! Drove two hours just to pick up my truck from them.
Very nice and easy working with Jared and explaining everything to me and treated me well and with respect!!
Have always received quality service at this dealership. John UMBERGER was very helpful when I went in for car inspection.
Very enjoyable visit and result ! My appreciation to Madison and Jim Lesher for their courtesy and help!
The process was clearly defined from the beginning and they worked with my insurance company to ensure there would be no surprises. I appreciated the transparency.
Professional place to go for good service.
Where to start?? Toyota Tae. Wow what a hell of a salesman. Upfront honest. He did not waste my time showing me vehicles that I wasn't interested in. Just from a 5 minute conversation hey showed me my new truck on the second try. He would have had me on the first try but the vehicle was unavailable by minutes. Please excuse the lack of me remembering names but the young guns in the sales office kept my kids entertained and they even made me forget how pain staking buying a new vehicle is. All around great group. If I ...
Was able to drop my car off and get everything I needed done in just one visit. Great friendly service!!
I have had my Buick Verrano serviced here twice in the past two weeks. On 8/16/24 my car wouldn’t start and I had a roadside service jump my car to get it started. I contacted this Buick service department and spoke with Ahnah Yeagley who instructed me to bring my car in to be taken care of. I did and before they did any repairs Ahnah informed me of the problem and the costs. They fixed my car and Ahnah was very courteous and professional. On 8/22/2024 I had a regular service appointment and again the service department was great. Madison ...
Very pleased with communication throughout service day. Updated me when service was completed and gave the cost and hours for pick up.
A special thanks to Jim Lynch and Madison. They were simply outstanding and cordial! Greatly appreciated!
I was pleased with the service. It was a pleasant experience with a pleasant service rep. I will come back for future service needs.
Good service and communication. A little difficult with drop off and pick up due to the construction and lack of key drop for Honda collision center. But overall I’ve been here for multiple car services and have good service
Service was completed timely. Very easy to schedule appointment on line. All personnel were friendly and polite.
I’ve been a customer of this dealership for many years both with the original owner and now with Bennett. I can say with confidence that their Service Department is Top-Notch. Their GMC Service Department headed by Service Manager Theresa B., Service advisor Madison L. and GM Certified Technician Bill D. has also been reliable, honest and operates with integrity! With having multiple vehicles serviced I always request Bill for my service and repair needs. This Team has always gone above and beyond to perform all service in support of excellent customer satisfaction! Thank You Theresa, Madison, and Bill! Bennett, ...
Wow all I have to say is wow!!! Toyota Tae was the best. Listened to my needs and wants. I am not good with names but the rest of the crew even though they are eagles fans turned a long boring vehicle purchase into a great time. This atmosphere was awsome. Not only did they make it fun but they were professional. I think I just found my lifetime dealership.
John U. kept me informed during the service process, friendly and waiting area was clean and comfortable.
Polite, professional, prompt, helpful, close to home, sorry, that is all I can think of
Mike, Jared and Sierra were fantastic at their jobs! They went above and beyond the call of duty Highly recommended!
Personnel were friendly but facility has a cold feel. There are no snacks and nothing to make you feel comfortable while we wail
This is my go to dealership. The reps are great and go the extra mile to find you the best deal.
They serviced my car without appointment when it broke down. They inspected my car and came and informed me what was the problem with h my car. They fixed my vehicle. Staff was very courteous and professional
Amazing
Got me in quickly and took care of my two issues under warranty. Both issues were resolved.
Efficient service and polite staff. The building project made things more challenging, but the service stayed at a high level.
John Umberger is the BEST at Bennett Honda Servcice Department because John takes care of my two Hondas Pilot and Civic 2017, carefully and honestly. Thank you so much John! Kim Nguyen Long time customer in Lebanon, PA
Took my Honda in for a recall and they took care of me in a short amount of time. I also had my GMC truck inspected at Bennett. They did a great job.
Very friendly n knowledgeable. Very relaxing n polite. Great to have them to fix my car n service my vehicle
Theresa is the best….great service I was in and out before I knew it
I am trust in Honda products because I struck 2 deer in a 1984 Honda Accord and they did not damage my car very much and the car withstood the accident. When I sat in my 2023 Honda Crv the first time I felt the same security in it as the same car as above. It was easy dealing with the dealership. My car is custom built from frame up. I recommend Bennett Honda to anyone who will listen.
The service center was very clean and new, The people involved were helpful and friendly, I was very satisfied with everything that they did. I had a problem with the shifter, and had a state inspection. Very pleased, Tricia was very helpful, and so was the girl i had at check out.
I had a locked compartment that would not open. Stopped at the service center without an appointment to have it opened and diagnosed. No technician was available to look at it, so the service manager came out and released the latch, diagnosed the issue, and ordered a part for the next day. I was able to make an appointment for the next day. Waited on the repair. New waiting room very comfortable. Service completed in a very short order.
Clean and comfortable waiting room. Free coffee. Employees are friendly and professional. Overall a satisfactory experience.
Always gets me in soon and gets the job done. I trust them not to hang parts on
I had an appointment…was taken on time….was told about how long my appointment would take and they were spit on!!! Efficient!!!! ….im sorry I don’t remember any names,,,first visit…..but they all were very nice/ good to deal with….
Service was great! Mattie was great to deal with!
Service completed and ready as expected All completed w/o issues. Very pleased Thank You
Very courteous, knowledgeable, and friendly service department! They have been keeping my vehicles in great condition for many years of trouble free driving.
Can’t say enough good things about this dealership!! Our salesman Keon was awesome! Mike, Mike and Luis as well. This was by far our best car buying experience (and we have had a lot!!)!! Drove an hour and a half to get there and would do it again in a heartbeat!! Thanks again for making our car buying experience actually enjoyable!!!
Perfect in every way very thankful for the service wonderful staff was polite, courteous wonderful
A very good Dealership .
Always treated well. Service team always a pleasure to work with. Fast and efficient work.
Have never had any concerns with service, even when it was Ebersole, will always do business there.
Excellent customer service, Excellent in responsiveness to customers needs for information and willingness to go above and beyond to satisfy their customers.
Great service from the time the appointment was made until I picked up my car. Terrific experience all around.
New service area comfortable and efficient personnel always ready to help with any issue that arises.
Staff was helpful.
Service is the best!!!!!
Sarah and Sierra were a tag-team power duo! Excellent communication and delivery working under a tight end-of-month deadline to get me into the truck of my dreams! Brand new state-of-the-art facility and hands down, the best dealership cup of coffee I ever had were just icing on the cake. Car buying is usually a stressful process but this was easy. Great, user-friendly website with a search feature seem like a small things until you browse dozens of dealerships but these folks have it all. Bravo, Bennett team and thank you!
Service appt for PA State Inspection and emissions check. Vehicle service was completed as requested and on time as requested.
Everyone was courteous and professional the area was clean dispite the construction that was going on
Dropped car off Monday to be worked on Tuesday. Job done Monday night. Wow, I didn’t expect that.
Good job in a screwed up facility. Great service writer. Thank you great job keep up the good work
Took my car in this week for an inspection, but knew i had a few issues that i needed taken care of. I had no idea how much it was going to cost or how much time it was going to take. The service staff was friendly and polite and explained in detail exactly what i needed done and quoted me a price and the cost. It ended up taking half as long as i thought and the price was significantly cheaper than i imagined it was going to be. I definitely recommending them 100%.
Took my car in this last weekend for inspection and a loud sound from my exhaust. Walked in with no appointment and the inspection and my exhaust was finished in less than an hour n a half. My service was excellent and the work done was also remarkable.
Best service department, dealership around.
greatest service dept. even with the construction going on. The young lady was very kind and didn't try to sell me something I didn't need. even washed it for me. Highly recommend.
My car needed to be fixed by the day we left for Florida. Madison and her Great service got it done. Thanks for all you help. GREAT Job.
Excellent service. I just had oil change, tire rotation. Service was fast and efficient. Service writer kept me informed entire step. I’m happy bringing my car to this dealership
My truck was finished as promised in a timely manner. And was informed as to what was preformed at the time of service
Everyone at the store was very kind and gave a welcoming experience. Sarah was polite and extremely sweet while showing me car options and guiding me test-drives and payments. Definitely recommend coming here
I felt my ac wasn't blowing very cold...checked my ac vent temps with me. (show and tell). very honest technician and service dept. wouldn't go anywhere else.
Good job in a screwed up facility. Great service writer. Thank you great job keep up the good work
Your dealership does a good job of making people feel very comfortable and the service is excellent
The service was done to my satisfaction, my issue was solved very quickly and correctly.
Went for a complimentary oil change. A little confusion about which dealership I bought from but they resolved issue and got me in. Staff was friendly and helpful.
Polite, great customer service. Communication is perfect. Mechanic was very knowledgeable. They are under construction and in small quarters but remain pleasant
In and out on time. Work completed.
The whole team were wonderful to deal with! From planning and follow-up by Sarah to being greeted by the sales manager, Mike, to all the paperwork by Sierra and congratulatory handshakes from everyone including Ariane, the Executive Director. I have to say “I have never felt more appreciated as a car buyer!” The finishing touches and invitations to contact any of them for help in the future made me leave with a sense of “I just found a new home.” I will be referring anyone I can to the Bennett team!
Everyone I talked to were friendly and helpful. My salesperson Sierra was great. Overall, very good experience and I love my new Buick.
The staff was amazing. Very helpful and kind. Service was quick. Ben was awesome on getting me in for service.
Our GMC Acadia Denali was named for needing a minor recall and Bennett was very prompt with an appointment and service completion .
NA no thank you. No thank you. No thank you No thank you No thank you
Good body work , good paint work , good insurance communication , no brainer ,take you insurance work to them 2024 ford maverick
Even in the midst of construction, Bennett Buick's standards remain high. The people are friendly and competent.
Great service and I'm super pleased with my experience. Thanks Bennett Buick/GMC Service Department.
I was very pleased with my experience. After having a bad experience at a different dealership 5 months ago I decided I was going in and not playing games. I walked in told Jordan I wanted to test drive a certain car and he got the keys. He didn't hound me after my test drive,I told him I would let him know. Went back the next day and said I wanted to purchase. Everyone was great!!! Truly happy with my purchase!!!
Sarah and Sierra helped me out a great deal with my purchase. They went the extra mile to make sure that everything worked out.
Great service, a little pricey for the work that was done but great communication. Highly recommend